Contact information

Contact us

Returns, exchanges, faulty items and warranty claims are all handled through our Redo portal. Start your claim there to get the fastest outcome and track its progress.

For anything else, such as sizing, shipping or order questions, email us and our team will get back to you.

Email: hello@trixstar.us

When you contact us about an order, please include your order number and the email address used at checkout.

Business details

Trading name: TriXstar
Legal name: TRIXSTAR Athletic Pty Ltd
Australian private company registered with the Australian Securities and Investments Commission (ASIC)
ABN 58 660 085 674
ACN 660 085 674

Registered address

TRIXSTAR Athletic Pty Ltd
92 Mona Vale Road
Warriewood NSW 2102
Australia

US warehouse

US orders are picked, packed and shipped by our fulfillment partner Selery:
Selery Fulfillment
1809 W. Frankford Rd. #160
Carrollton, TX 75007
United States

This is a warehouse address only and is not open to the public. Please don't send returns to this address without a return label. Start a return through our Returns & Exchanges portal.

Helpful links

Shipping · Returns & Exchanges · Warranty · Legal notice · Terms of Service · Privacy Policy